Covid-19 Update

If you have placed an order with Living Nature and have not yet received it, it could be due to the current Covid-19 situation in New Zealand. Living Nature was temporarily closed from the 23rd of March till the 28th of April 2020. This was due to the mandatory lockdown of all non-essential businesses in New Zealand. 

We began dispatching orders again from the 28th of April, with orders placed late March and Early April having priority. However, we are experiencing significant delivery delays due to Covid-19 related issues and high demand, we would like to apologies for any inconvenience caused.

Here at Living Nature we are confident that the measure we have in place will keep everyone safe at all times while being able to offer this service once again. All staff members will be maintaining and practising strict physical distancing and sanitisation rules throughout the Living Nature premises, ensuring absolute care while picking and packing your order. Contactless courier pick-up and delivery protocols will also be in place to protect our dedicated postage partners. 

Thank you to everyone for your support and messages over the past months, we look forward to being able to provide safe, natural skincare and cosmetics to you once again. Stay safe.

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Please note all shipping charges are in NZD. International packages are sent from NZ via New Zealand Post International Air and Economy Courier services. Orders sent to China are sent via Go China Courier service.

Tax: All web pricing includes tax though some countries may incur a duty tax depending on the local policies.

Please note: Customers are responsible for ascertaining duty implications and payment of any duty charges applied on receipt of goods.

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Indicative Delivery Times: 

Under normal circumstance New Zealand customers should receive their order within 2 – 5 working days, please allow for a further 5 working days while New Zealand operates under Covid-19 restrictions.

For International customers your orders should have typically been with you in 7 - 21 working days, please allow for further 14 working days while New Zealand operates under Covid-19 restrictions. Please also be mindful of additional delivery delays which may occur within your own countries.

Living Nature recommend selecting a tracked courier service.

 

New Zealand
Standard Shipping (Tracked)
$5.00 NZD

Australia
Standard International Air Shipping
$5.00 NZD
Economy Courier Shipping (Tracked)
Up to 1.0 kg $27.50 NZD
1.0 kg - 2.0 kg $35.00 NZD

United States / Canada
Standard Shipping
$15.00 NZD 
Economy Courier Shipping (Tracked)
Up to 1.0 kg $50.00 NZD
1.0 kg - 2.0 kg $65.00 NZD

United Kingdom / Ireland
Due to high freight and VAT charges Living Nature no longer ships to this location.
Please click here to be redirected to Naturisimo to purchase Living Nature products.


China
Economy Courier Shipping (Tracked via Go China)
Up to 1.0 kg $15.00 NZD
1.0 kg - 2.0 kg $21.00 NZD
2.0 kg - 3.0 kg $25.00NZD 

Rest of World 
Standard Shipping 
$20.00 NZD
Economy Courier Shipping (Tracked)
Up to 1.0 kg $50.00 NZD
1.0 kg - 2.0 kg $70.00 NZD

*New Zealand post is unable to offer a tracked service to Russia and some other countries.